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Nib Exchange Process Parker Working closely with retail partners, Parker provides dedicated services and professional advice on owning, using and servicing your Parker pen. To purchase refills, please visit the store locator page to find your nearest retailer. Step 1: Please contact your local retailer to confirm that they provide nib exchange services. Step 2: (if your local retailer service is available): Please visit your local retailer with your pen and proof of purchase, where they will coordinate the exchange of your nib. If completed within 28 days of purchase the service will be complimentary. If outside of this period, your retailer will provide a quote in-store. Step 2: (if no local retailer service is available): Please contact Parkerpen.com for further information. Lamy engraving campaign In the Lamy online shop you will find a nice gift for every occasion and everyone. Benefit from the free engraving campaign and save 10 euros with each engraving. The promotion runs until 13 December 2021 and is valid for all writing instruments from 20 euros.